Support Hub

Welcome to C-TEC’s 24/7 support centre

From instruction manuals and consultant specs to third-party approval certificates, programming software and 3D BIM models, our new Support Hub aims to give you fast access to all things C-TEC. Simply click on the boxes below.

Here you can also find out about our free product training courses, request free point-of-sale material for your trade counter, view our latest help videos, download images and even book a product demonstration. If you still can’t find what you’re looking for, please contact our marketing team at

Instructions & App Notes

Explore our extensive library of in-depth instructions, quick start guides and app notes.

Software Downloads

Enter your details to download programming tools, calculators, phone apps and more.

Help Videos

Watch, listen and learn! Pick up new tricks and techniques with C-TEC’s ‘YouTube’ help videos.

Training & Seminars

Elevate your mind! Discover how C-TEC’s ‘hands on’ and online training can help you get ahead of the competition.

Sales Literature

Catalogues, datasheets and promotional literature designed to captivate your clients and clinch the deal.

Consultant Specs

Clear, concise and unambiguous consultant specifications to help you win the job.

Approval Certificates

Specify with confidence – here you will find our ever-expanding collection of third-party approval certificates.

Exhibitions & Events

Dates for your diary! Find out which UK and overseas shows we’ll be exhibiting at during the coming months.