Support Hub

Contact our team directly:
Phone: +44 (0) 1942 366328
Email: technical@c-tec.co.uk
Our team is available Monday-Friday, 8:30 – 17:00 GMT

For 24/7 support visit help.c-tec.com

From instruction manuals and consultant specs to approval certificates and programming software, our Support Hub aims to give you fast access to all things C‑TEC. Simply click on the boxes below.

If you can’t find what you’re looking for, please contact our marketing team at marketing@c-tec.co.uk

Instructions & App Notes

Explore our library of instructions, app notes and technical updates.

Software Downloads

Download programming tools, loop/ battery calculators and more.

Help Videos

Watch, listen and learn through our extensive library of help videos.

Training & Seminars

Details of C-TEC’s product training and educational seminars.

Brochures & Consultant Specs

Catalogues, brochures and consultant specs to help you understand our products. 

White Papers

Gain a greater understanding of some of the life safety industry’s most complex topics.

Approval Certificates

Specify with confidence – view our ever-expanding collection of approval certificates.

Exhibitions & Events

Dates for your diary! Upcoming events C-TEC are due to attend.