Quantec Surveyor2 ‘IOT’ card + 12 months Surveyor2 access
- A secure remote Cloud based data management software solution for C-TEC’s Quantec Addressable Call System.
- One QTS2/5 IOT card required per Quantec Controller. Once connected, provides 12 months access to our Surveyor2 monitoring service (yearly renewal fee applies, see Order Codes & Pricing tab below).
- Allows detailed reports on all aspects of call system activity to be accessed onsite or offsite via an internet browser.
- User configurable dashboards, Key Performance Indicator settings and remote access capabilities.
- Provides valuable information on call history, busiest shifts, staff response times, busiest rooms and more.
- Ideal for evaluating staff performance, patient demands and determining labour levels/shift patterns.
- Price includes 5 user accounts with full mobile device connectivity – click for details our Surveyor2 Mobile Device App.
Technical Specifications
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Documentation
Order Codes & Pricing
One QTS2/5 ‘IOT card’ is required per Quantec Controller. Service Providers can then upgrade the number of mobile connections required on the system via their Provider account. The ony item that needs to be purchased in the first instance is the QTS2/5. Please note, the Quantec Controller’s firmware must be version 10A9 or above. Contact your account manager if you have an older version. Prices are correct as at 19/5/2023.
Initial Cost Options
| Order Code | Description | Trade GBP |
| QTS2/5 | IOT card and 12 months Surveyor2 access for 5 users (Includes IOT card, unlimited web browser access, emailable reports and 5 mobile device connections for push/SMS messaging). | 769.19 |
| QTS2/20 | 12 months Surveyor2 access for 20 users (Includes unlimited web browser access, emailable reports and 20 mobile device connections for push/SMS messaging). | 129.28 |
| QTS2/40 | 12 months Surveyor2 access for 40 users (Includes unlimited web browser access, emailable reports and 40 mobile device connections for push/SMS messaging). | 193.91 |
Ongoing Cost Options
| Order Code | Description | Trade GBP |
| QTS2Y/5 | Additional 12 months access to QTS2/5 package for 5 users | 484.79 |
| QTS2Y/20 | Additional 12 months access to QTS2/5 package for 20 users | 646.38 |
| QTS2Y/40 | Additional 12 months access to QTS2/5 package for 40 users | 743.34 |
Why Quantec Surveyor2?
Next Generation Data Management Technology
Available now – a new version of C-TEC’s Quantec Surveyor data management software complete with user configurable dashboards, key performance indicator (KPI) settings, remote access capabilities and more. Surveyor II has been designed to help healthcare managers and building owners take tighter control of their care facilities.
A Verifiable Audit Trail
If used to its full potential, Surveyor II will provide care facilities with a verifiable audit/evidence trail for relatives, staff and Care Quality Commission inspectors and will help improve staff efficiency, reduce operational costs and potentially save an organisation thousands of pounds.
A secure Cloud-based system that is accessible on or off site, all you need is a Quantec Addressable Call System, a TCP/IP interface board with a data connection to the internet, a PC or other device with an internet browser and away you go.
With additional options for emailable reports and push or text messaging to mobile devices, it truly is the future of call system data management software.
Examples of Surveyor II in use
Example of a user dashboard – Call ‘widgets’ will illuminate red if an active call has breached its target response time. The red priority alert bar at the top of the page is user configurable to highlight specific events as the user sees fit.
Example of the KPI (Key Performance Indicator) settings page – Surveyor II allows users to set targets for call level responses, i.e. the site’s standard call target response time may be 3 minutes minutes, its max response time for standard calls may be 5 minutes. Different response times can be set for different call levels.
Example of a site performance report calculated using a site’s KPIs – the more green shading the better as this shows KPIs that were met. Amber shows calls that have gone past the target response time but are less than the max response time. Red shows calls that have breached the max response time.
Example of a patient’s call system activity over a 24 hour period. This is shown visually in a graph and in text. The more activity by a patient, the ‘busier’ the graph will be. Each call level is colour coded.
Busiest patients and locations – Surveyor II calculates the total time staff have been engaged with a patient (this is from the moment a call has been answered until it is reset (e.g. it also takes into account presence time). This will allow homes to identify their most demanding patients.
Example activity by hour of the day report – Surveyor II maps all call system activity by hour of the day.
Example Care Quality Report – gives a snapshot summary of the quality of care being provided by the care facility based upon set targets.
